performance measurement system has a critical role in organizations, since the system can demonstrate how much an organization achieves its objectives and specifies the areas that need improvement and consequently managers can make necessary reformation programs to impr More
performance measurement system has a critical role in organizations, since the system can demonstrate how much an organization achieves its objectives and specifies the areas that need improvement and consequently managers can make necessary reformation programs to improve their organizational performance. Science and Technology Parks as structures which follow promotion and innovation locally as well as nationally are also deprived of a standardized method to measure their success or failure; a specific and formal performance measurement method that is based on a specific analyzing framework and able to evaluate the performance of Science and Technology Parks. Extracting science and technology parks’ characteristics and the performance measurement systems from literature, we offer a performance measurement framework contained six components including identity and legal structure of Park; main stakeholders’ expectations; expectations from stakeholders; managers’ commitment and proficiency; interactions with universities, research institutions and industries; and finally Park’s real mission and strategies. The latter is the reflection of other components producing performance measures. This framework can be utilized to evaluate the performance of Iran’s as well other Science and Technology Parks outside.
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There is a large consensus among academics and practitioners that ICT investments should be carefully justified, measured and controlled. ICT investments have special characteristics such as; high risks, limited return of investment, large proportion of intangible/hidde More
There is a large consensus among academics and practitioners that ICT investments should be carefully justified, measured and controlled. ICT investments have special characteristics such as; high risks, limited return of investment, large proportion of intangible/hidden costs and benefits. These characteristics are highlighted for ICT foresight projects. There are many papers for evaluating ICT projects with BSC (Balanced Score Card), but there is no work for evaluating IT foresight projects. This paper presents a framework for using balance score card for evaluating IT foresight projects. The result should be beneficial for researchers, managers, decision makers and investors.
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